Frequently Asked Questions
We have assembled answers to some of our most frequently asked questions. If you cannot find an answer to your question, please e-mail us at buzz@loveandhoneybees.com.
Honey
What kind of honey will I receive?
The bees have several different plant species to forage on. The main nectars are buckwheat, fruit trees (peach, cherry, pear, plum, apple), nut trees (chestnut), and wildflowers.
What do I do if my honey crystalized?
Raw honey will naturally crystalize over time but it is just as good as it was when you first received it. Gently heat the bottle up in a hot water bath to have the crystals melt down and re-liquify.
Do you offer honey in bulk?
We do not currently offer anything other than our 12oz bottles and the honey 6 pack.
Is your honey organic?
Beekeepers in the US cannot advertise their honey as organic as we cannot control where the bees forage. Bees will forage up to 3 miles away from their hive. So while our honey cannot be advertised as organic, it is as close as you can get to getting a spoonful right out of the hive.
Orders
When will I receive my order?
We strive to ship all orders within 24 hours after we receive it. Once it is with the mail carrier, they will deliver it based on your selection of ship time during checkout.
When do you ship orders?
We strive to get all orders out within 24 hours after we receive it. All orders placed on Saturday and Sunday will be shipped the following business day excluding holidays.
Returns
Due to the nature of the product, we cannot accept returns. However, if you are dissatisfied or have an issue, please e-mail us at buzz@loveandhoneybees.com and we will work with you to resolve.
